Please Note: You must have a Share Checking Account (free) in order to apply for a VISA Debit.
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VISA DEBIT CARDS
“Services That Go Wherever You Go”
IT’S A VISA CARD
Accepted for purchases worldwide, anyplace that accepts VISA cards. You can even use it to pay some bills or make online purchases.
IT’S A CHECK
Your purchases are electronically deducted from the available funds in your credit union Free Checking account. The transactions will appear on your monthly statement. No need to carry paper checks and worry whether your personal check will be accepted.
IT’S AN ATM CARD
Accepted at over 500,000 ATM machines. If you use your VISA ® Debit Card at a CO-OP Network or Accel-Exchange machine there is no surcharge. You’ll have a PIN, just like an ATM card but more options to perform fee-free transactions and withdrawals. To find a surcharge free ATM near you go to www.fafcuny.org and click on “Find a surcharge free ATM near you”.
IT’S SAFER THAN CASH
It’s safer than carrying cash around and has security features that help you avoid becoming a victim of identity theft or being held liable for unauthorized charges.
IT’S SMARTER THAN CREDIT
Even though it carries the Visa logo, it is a Debit card, not a Credit Card. It has no finance charges so you don’t build up any credit balances.
IT’S YOUR OWN DESIGN
Your Visa Debit Card bears your name. Shouldn’t it also reflect your style? We have 35 different designs for you to choose from. Call us for a sample brochure or go to www.personix.com and click on Card Collection and then let us know the style you prefer.
Indicated below are types of Electronic Fund Transfers we are capable of handling with a debit card, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.
ATM Transfers- types of transfers, frequency, and dollar limitations- You may access your account(s) by ATM using your FAFCU VISA ®Debit Card and personal identification number, to:
· Get cash withdrawals from share checking or share savings account(s)
-you may make up to 10 ATM transactions per day (default)*
-you may withdraw up to $1000.00 per day (default)*
· Transfer funds from share savings to share checking account(s)
· Transfer funds from share checking to share saving(s) account
· Get information about:
- the account balance of your share checking account(s)
-the account balance of your share savings accounts
Some of these services may not be available at all terminals.
Types of FAFCU Visa ® Debit Card Point-of-Sale Transactions- You may access your share checking account(s) to purchase goods (in person, online, or by phone), pay for services (in person, online, or by phone), get cash from a merchant (if the merchant permits), or from a participating financial institution, and do anything that a participating merchant will accept.
Point-of-Sale Transactions- frequency and dollar limitations (by default) using your card:
· You may make up to 20 transactions per day*
· You may make up to $5,000.00 in transactions per day*
Currency Conversion and International Transactions- When you use your FAFCU Visa ® Debit Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date of posting date.
Visa USA charges us a .8% International Service Assessment on all international transactions, regardless of whether there is a currency conversion. If there is a currency conversion, the International Service Assessment is 1% of the transaction. In either case, we pass this international transaction fee on to you. An international transaction is a transaction where the country of the merchant is outside the USA.
Advisory Against Illegal Use- You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.
FEES
· We will charge you $15.00 for a new debit card personal identification number.
· We will charge you $20.00 to replace a lost debit card.
ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
DOCUMENTATION
Terminal transfers- You can get a receipt at the time you make a transfer to or from your account using an automated teller machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15 or less.
Periodic statements
· You will get a monthly account statement from us for your share checking accounts.
· You will get a monthly account statement from us for your share savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.
FINANCIAL INSTITUTION’S LIABILITY
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
1) If, through no fault of ours, you do not have enough money in your account to make the transfer.
2) If you have an overdraft line and the transfer would go over the credit limit.
3) If the automated teller machine where you are making the transfer does not have enough cash.
4) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
5) If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
6) There may be other exceptions stated in our agreement with you.
CONFIDENTIALITY
We will disclose information to third parties about your account or the transfers you make:
1) where it is necessary for completing transfers; or
2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
3) in order to comply with government agency or court orders; or
4) if you give us written permission
UNAUTHORIZED TRANSFERS
a) Consumer liability.
·Generally.- Tell us AT ONCE if you believe your card and/or code has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check or draft. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50 if someone used your card and/or code without your permission.
If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, including those made by card, code or other means tell us at one. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
· Additional Limit on Liability for FAFCU Visa® Debit Card. Unless you have been grossly negligent of have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen FAFCU Visa® Debit Card. This additional limit on liability does not apply to ATM transactions or to transactions using your Personal Identification Number which are not processed by Visa ®.
b) Contact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen, call or write us at the telephone number listed in this brochure if you believe a transfer has been made using the information from your check or draft without your permission.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic Transfers, call or write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
1) Tell us your name and account number
2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days
We will determine whether an error occurred within 10 business days (5 business days for FAFCU Visa ® Debit Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for FAFCU Visa ® Debit Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) for the amount you think is in error., so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
FINANCIAL ASSURANCE FEDERAL CREDIT UNION
525 WASHINGTON BLVD, 33RD FLOOR, JERSEY CITY, NJ 07310
Business days: Monday through Friday, 8:30 AM- 5:00 PM EST
Phone: (201) 743-5355
For Non-Business Days (Lost/Stolen Card): 800-472-3272
MORE DETAILED INFORMATION IS AVAILABLE UPON REQUEST OR AT WWW.FAFCUNY.ORG
NOTICE OF ATM/NIGHT DEPOSIT FACILITY USER PRECAUTIONS
As with all financial transactions, please exercise discretion when using an automated teller machine (ATM) or night deposit facility. For your own safety, be careful. The following suggestions may be helpful.
1) Prepare your transactions at home (for instance, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility.
2) Mark each transaction in your account record, but not while at the ATM or night deposit facility. Always save your ATM receipts. Do not leave them at the ATM or night deposit facility because they may contain important account information.
3) Compare your records with the account statements or account histories that you receive.
4) Do not lend your Debit Card to anyone.
5) Remember, do not leave your card at the ATM. Do not leave any documents at a night deposit facility.
6) If you lose your ATM card or if it is stolen, promptly notify us. You should consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
7) Protect the secrecy of your Personal Identification Number (PIN). Protect your Debit card as though it were cash. Do not tell anyone your PIN. Do not give anyone information regarding your Debit card or PIN over the telephone. Never enter your PIN in any ATM that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner. Do not write your PIN where it can be discovered. For example, do not keep a note of your PIN in your wallet or purse.
8) Prevent others from seeing you enter your PIN by using your body to shield their view.
9) Do not accept assistance from anyone you don’t know when using an ATM or night deposit facility.
10) When you make a transaction, be alert to your surroundings. Look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset. At night, be sure that the facility (including the parking area and walkways) is well lighted. Consider having someone accompany you when you use the facility, especially after sunset. Defer your transaction if circumstances cause you to be apprehensive for you safety. You might consider using another ATM or night deposit facility.
11) If you notice anything suspicious or if any other problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card and leave. You might consider using another ATM or coming back later.
12) Please be sure to close any entry door completely upon entering and exiting the ATM or night depository facility. Do not permit any unknown persons to enter the facility after regular banking hours.
13) Do not display your cash; place withdrawn cash securely upon your person before exiting the ATM. Count the cash later when you are in the safety of your own car, home, or other secure surrounding.
14) At a drive-up facility, make sure all the car doors are locked and all of the windows are rolled up, except the driver’s window. Keep the engine running and remain alert to your surroundings.
15) We want the ATM and night deposit facility to be safe and convenient for you. The activity of the automated teller machine facility may be recorded by a surveillance camera or cameras. Please tell us if you know of any problem with a facility. For instance, let us know if a light is not working or there is any damage to a facility. Please us the nearest available public telephone to call the police if emergency assistance is needed. Direct complaints concerning ATM facility security to us at the phone number listed in this brochure or the New York Banking Department Consumer Services Hotline at 1-877-BANK NYS (1-877-226-5697).