Website User Survey

To thank you for taking part in our website survey, we’re offering you a chance to enter a draw for £100 in Love2Shop High Street vouchers at the end.

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ACCESSING OUR WEBSITE

How often do you visit the Brain Tumour UK website?

How did you first hear about the Brain Tumour UK website?	*

Would you/do you use the following devices to access the website?
A computer	*	yes sometimes never
A smart phone	*	yes sometimes never
An iPad/tablet	*	yes sometimes never
Other device	*	yes sometimes never

REASONS FOR VISITING THE WEBSITE
I want to have support and find information about brain tumours
What do you want to find out from the Brain Tumour UK website? (Please tick all that apply)	*	To find out about benefits/financial assistance To find someone to talk to To find out about support networks To find out about the impacts of brain tumour on family and lifestyle To find out about diagnosis and treatments of brain tumours To find out about types of brain tumour I want to have support and find information about brain tumours
I want information on research into brain tumours and treatments
Please tick all that apply	*	To find out/apply for a research grant To find out about the latest research
I want to support Brain Tumour UK and participate in its work
Please tick all that apply	*	To donate money To find out about Brain Tumour UK as a charity To attend events and conferences To volunteer my time To enter an event that only takes charity participants To find out/join in fundraising activities
I want to be up to date with brain tumour news
Please choose	*	To hear other people's stories To share my story To find news about brain tumours To find out about campaigns on behalf of brain tumour patients
Other (please enter into field)
:		Type here

FINDING THE INFORMATION YOU WANT
Was there particular information or services you wanted to find but didn’t when you visited our site?	*	no if yes please explain
:		Type here
If you use our support services, has the website made you consider different ways of accessing support?	*	Financial Suport Conferences Information Sheets Support Groups Phone Groups Txt Heads Online Community Helpline

When looking for information on Brain Tumour UK’s site, do you:	*	use the search facility use the drop-down menus go straight to the main page for each section all of the above

Please rate our website from 1 to 6, where 1 is poor and 6 is excellent, on the following criteria:
How engaging or interesting you find the content on the website	*	1 2 3 4 5 6
The level of visual appeal/design of the website		1 2 3 4 5 6
Quality of the content on the website		1 2 3 4 5 6
Clarity of information		1 2 3 4 5 6
Usefulness of information		1 2 3 4 5 6
Ease in finding what you needed	*	1 2 3 4 5 6
Ease in using the website’s forms and search tools		1 2 3 4 5 6
Technical performance; speed of the pages loading, video performance etc		1 2 3 4 5 6

Which other health/charity sites do you visit?
:		Type here

Are there any other health/charity websites that you particularly like? (Please say why.)
:		Type here

Do you have any other suggestions for how we might improve our website/online services?
Other :		Type here

ABOUT YOU
Which UK region or country do you live in?	*
If outside the UK, select a region below:	*

Are you:	*	male female

What age group do you belong to?	*

Which of these best describes you?	*	I've been diagnosed with a brain tumour. I'm a friend or family member of someone who has been diagnosed with a brain tumour. I'm concerned that I/someone I know may have a brain tumour. I'm a science/healthcare professional. I want to find out more about brain tumours/the brain I want to volunteer for a charity
Other :		Type here

WE WOULD LIKE TO KEEP YOU INFORMED

What type of information can we send you? Select as many as you like. You can unsubscribe at any time.	*	Your name entered in the £100 voucher draw as a thank you for completing our website survey. Information for our supporters, news, events and ways to get involved Information on Brain Tumour UK research Information on Brain Tumour UK support services Information on Brain Tumour UK campaigns

Enter your details
Title
First Name	*
Last name	*
Email address	*
Phone number	*
By providing your contact details, your responses will no longer be anonymous and we will be able to identify you as having taken part in this survey. We will only use your details to send you the information you have requested above. Our privacy policy is available online. http://www.braintumouruk.org.uk/privacy-policy

Thank you for your time and attention! You’ve helped us bring a better experience to our online community. We hope you’ll visit again soon.